Local Pickup Instructions
Pick up address is 23 Jenet Ave: https://www.google.ca/maps/place/23+Jenet+Ave,+Toronto,+ON+M6H+1R5firstname.lastname@example.org,-79.4464991,17z/data=!3m1!4b1!4m5!3m4!1s0x882b3446cd691193:0x6169197e243b2723!8m2!3d43.6596205!4d-79.4443104?hl=en&authuser=0.
Pick up time is weekdays only 3pm – 4:30pm weekdays only until further notice. Note factory closes at 5pm and is closed on weekends and holidays. Orders placed in the morning before noon will be ready for pick up next working day from 3pm – 4:30pm same day.
You will see a colorful wall mural and a green loading door. Ring the doorbell on the side of the green loading door. Someone will open the loading door and ask for your order confirmation. They will put your order on the floor for you to pick up and promptly close the loading door. Please verify order is correct asap.
Please make sure to provide a mobile phone number for contact when placing your order.
Why choose O Canada Mask?
- Our Non-Medical Fabric Face Masks are in stock, no need to pre-order or wait for stock. We strive to fulfill orders within 2 working days.
- We are Made In Canada. Support local manufacturers and suppliers. "We are All in This Together!
- 10% of proceeds are being donated towards PPE for our healthcare or other frontline workers.
- We offer a choice of Cup or Surgical Style Masks in Standard and Small Size to achieve the best fit for customer.
- We have been in the manufacturing business for over 25 years... We know what we're doing!
- One-time use face masks are not easily recyclable. Disposable masks are more expensive to use over time.
Or goal is to design the Best Non-Medical Face Masks that achieve a balance of Function, Comfort and Usability. We all have a responsibility in flattening the curve and we are doing our best to help out during these difficult times. Our Non-Medical fabric face masks are priced lower price than most competitors because we want to ensure the community has access to affordable and quality masks.
How long will it take to get my Non-Medical Face Mask order?
All orders are shipped via Canada Post Standard Mail or Canada Post Parcel (has tracking) options. Note that Canada Post does not pick up or deliver on weekends and holidays.
* Please be advised, all Canada Post delivery services are running much slower than normal due to COVID-19 pandemic!
The Canada Post Parcel option provides delivery tracking. Parcel service is also running slower than usual during this COVID-19 period and Canada Post has suspended on On-time Delivery Guarantees for all parcel services, until further notice. Please see Canada Post website for details: https://www.canadapost.ca/cpc/en/our-company/news-and-media/corporate-news/news-release-detail.page?article=2020/03/23/important_changes_to&cattype=announcements&cat=newsreleases
We strive to pack and fulfill orders within 2 working days of receiving your order. But please be patient with Canada Post delivery during this difficult COVID-19 period.
Will I get an order and shipment confirmation?
An order confirmation will automatically be send after you place your order. Please check your Junk or SPAM folder as many customers found their order confirmation in these folders.
You will get a second notification once your order is fulfilled. We strive to fulfill orders within 2 working days. Again, please also check your Junk or SPAM folders for ship notification.
What are the Non-Medical Fabric Face Mask Dimensions?
Surgical Face Mask Size - 8 x 3.75 inch, Pleats expand up to 6.5 inch
Adult Cup Face Mask Size - 10 x 6.5 inch (at widest points)
Kids/Small Adults Size Cup Face Mask Size - 8.75 x 5.5 inch (at widest points)
Do we sell filters? What can be used as a filter?
All of our face masks come with an integrated filter pocket between the two cotton layers for optimal, customizable protection.
Cup Style Face Mask: filter pocket specifically designed to allow most disposable N95 style masks to be used as filter.
Surgical Style Face Mask: filter pocket specifically designed to allow a disposable surgical mask to be used as a filter.
Kids/ Small Adults Style Face Mask: filter pocket allows for household filters to be used.
We do not sell filters for the masks but common household products such as paper coffee filter, paper towel, Kleenex and toilet paper are examples of effective filters that can be use.
Cotton vs Polypropylene?
Our Non-Medical reusable fabric face masks are made using 100% cotton fabrics. We have chosen to use cotton over polypropylene as it is more comfortable, breathable and usable. Polypropylene can makes for a good masks due to the fabric's properties but is uncomfortable against the skin during prolonged use. For the community, comfort from our two layers of 100% cotton fabric and added protection possible with our filter pocket feature give O Canada Masks the best of both worlds.
Where are these Reusable Face Masks made?
Our masks are designed and manufactured in Toronto, Canada. Major input materials are sourced from Canadian fabric suppliers whenever possible. We have been manufacturing apparel in Canada for over 25 years.
How do I wash my Reusable Face Mask?
Our fabric Face Masks are washer and dryer friendly. We recommend removing and discarding the filter beforehand.
** Note, a few customers washed their mask with hand/body soap which resulted in some "bleeding" of the Red flag color into the white. Turns out that hand soap or body soap or other scented soaps can have oils and these oils can cause breakdown of fabric dye resulting in the color bleed. Hand/body soap often add essential oils to give the soap a pleasant fragrance which is good for selling soap. Nice for hands + body, not good for washing fabrics. Please wash your masks in normal laundry detergent and preferably cold or warm water to keep your Canadian Masks looking great!